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The LOUISE Pouch
The LOUISE clutch by LOLO CHATENAY is the ideal accessory for any occasion, whether it's a dinner, an evening or a ceremony. With its removable shoulder strap, it can easily be slipped into a tote bag for your travels. Available in several colors, choose the one that best suits your style.
LOUISE pouch
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About our bags
At Lolo Chatenay, we practice up-cycling and optimization of leather scraps. These remnants are used for the backs of the handles, for the interlining of our flaps, for our small leather goods, or sometimes as gifts for our customers, thus minimizing waste.
Traditional French manufacturing methods are integrated into the creation of Lolo Chatenay bags through meticulous artisanal know-how.
Age-old leathercraft techniques are applied to ensure an impeccable finish and attention to detail. From the selection of materials to the final stitching, each step reflects the excellence and heritage of French leather goods.
Absolutely. We choose our materials taking into account respect for the environment and follow the European REACH directives. We use leathers from French, Italian or Spanish tanneries, thus favoring controlled European production. In addition, our manufacturing process aims to minimize material waste.
Delivery & Warranty Information
You can easily place an order on our website www.lolo-chatenay.com . Select the items of your choice, add them to your basket, and follow the order process which includes identification, choice of delivery method, payment, and acceptance of our T&Cs.
Yes, Lolo Chatenay offers a limited warranty covering defects in material or manufacturing. In the event of a proven defect, we undertake to repair or replace the item with an equivalent product. This warranty does not cover damage due to normal wear and tear, accidents, negligence, or unauthorized repairs.
If your Lolo Chatenay bag requires repair, you can contact our after-sales service at the email address contact@lolo-chatenay.com . We will review each case individually to determine if repair is possible and will act in accordance with our warranty policy.
In the event that repair is not possible, LOLO CHATENAY complies with the conditions of its warranty and may replace the item, subject to certain conditions.
It is important to note that the warranty is void if damage to the leather item results from accident, negligence, unauthorized repairs, or other factors external to a defect in material or workmanship. Additionally, valid proof of purchase is required for any warranty repair or replacement request.
It depends on where you are. Orders processed here take 5-7 business days. Overseas deliveries may take 7-16 days. Delivery details will be communicated to you in your confirmation email.
Currently, our delivery services are mainly oriented towards mainland France. For international deliveries, please contact us directly to discuss available options.
To view and purchase the Lolo Chatenay handbag and small leather goods collection, customers can visit the brand's official website or in specialized leather goods stores in Lyon. It is advisable to consult the Lolo Chatenay website for the latest information on points of sale and new collections.